MountView

Features

• Bespoke KPI Reporting

  Each installation of MountView is designed around ensuring you get clear visibility on useful information. This makes it really easy to set up Key Performance Indicators for your business as you aim to improve your customer’s experience.

• Branch Benchmarking

  If you run a service across multiple locations, Branch Benchmarking allows you to easily rank how each branch is performing. Branch managers can then get immediate feedback on how they are performing in relation to the rest of the business.

• Current System Integration

  As a web-based application, we can communicate directly to your current booking or CRM system. Alternatively, you can upload customer information on a daily or weekly basis. This process then automatically initiates the distribution of personal questionnaires and relevant offers to all of your recent customers.

• Custom Form Design

  Engage the customer and they will be happy to spend a few moments completing the form. We create an Interactive, compelling and creative interface to establish unique and enjoyable ways of engaging their attention.

• See the Woods and the Trees

  Online analytics packages are notorious for providing a bunch of data that doesn’t really help a great deal. You need to clearly see individual areas of concern or accomplishment. Advanced filtering makes it easy to view your businesses performance as a whole, or pinpoint comments and areas that should be brought to your immediate attention.